Financial Services Guide

The Australian Securities and Investments Commission (ASIC) requires Retirewell Financial Planning Pty Ltd to provide you with a Financial Services Guide (FSG) prior to providing any financial planning services. The purpose of the FSG is to convey important information which you will need to know before receiving financial planning services and advice from us.

This Guide Contains Important Information About:

• The services we offer you
• Retirewell's Advisers
• The cost of our services
• Any potential conflict of interest we may have
• Our internal and external dispute resolution procedures and how you can access them

You can Download our complete Financial Services Guide here in PDF format.
Note: You must have Adobe Acrobat Reader to open this file.

For answers to your questions, you may select a specific topic from our Financial Services Guide. See Contents Page of FSG below:

1.	Introduction
2.	Who Is My Adviser? Senior Planners Associate Planners
3.	Who Is Responsible For the Financial Services Provided?
4.	Do You Have Any Relationships or Associations With Financial Product Issuers?
5.	What Kinds of Financial Services Are You Authorised to Provide Me and What Kinds of Financial Product/s Do Those Services Relate To? Retirewell's Services Financial Products
6.	What Information Should I Provide to Receive Personalised Advice?
7.	What Information Do You Maintain In My File and Can I Examine My File?
8.	How Can I Give You Instructions About My Financial Products?
9.	How Will I Pay For the Services Provided?
10.	How Are Any Commissions, Fees or Other Benefits Calculated For Providing the Financial Services? Initial Fees Fees for Ongoing Client Care
11.	Will Anyone Be Paid For Referring Me To You?
12.	What Should I Do If I Have a Complaint?
13.	Details of Retirewell's Advisers Anthony D (Tony) Gillett CFP FPA Fellow CDec Alan G Baker MCom(FinPlan) CFP DipFP Mark Holzworth MCom(Prof Acctg) GradCert Prof Acctg DipBus DipFP PNA AFP Steven Baker CFP DipFP CDec Donna Heard DipFP DipFinMarkets(Sec Inst) AFP
14.	The Real Value of Ongoing Client Service
15.	Privacy Disclosure Statement